Have a Return?

rely on the Vitamin Shoppe® 100% satisfaction guarantee

you may return any item purchased from the Vitamin Shoppe for any reason within thirty (30) days of purchase. for online and catalog orders, the product ship date is the date of purchase. refunds for unopened items will be issued via your original form of payment with one exception. online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise credit.

shipping and handling charges are non-refundable. the Vitamin Shoppe reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. 

make a return by mail:

send your purchase and receipt to our Returns Department. for returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.

the Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

make a return to a local Vitamin Shoppe store:

bring your purchase and receipt to any Vitamin Shoppe store and receive a refund to original form of tender. refunds for unopened items will be issued via your original form of payment with one exception. online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise credit. to find a Vitamin Shoppe® near you, click here to use our handy store locator.

for orders placed with PayPal:

online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise for a future store purchase. If you would like a refund back to your PayPal account return your order, with receipt to:

the Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

Still have questions?

our professional staff is ready to help you. Please call Customer Service at
888-482-9433, Monday - Friday 9:00 AM - 9:00 PM EST, or click here for more contact options.